Refund policy

### Our Return & Refund Policy

Thank you for shopping with Assayco! We want you to love your purchase. If you are not completely satisfied, we are here to help.

#### 1. Return Window

* You have 30 days from the date of delivery to request a return.

* Items must be unworn, unwashed, and in their original packaging with all tags attached.

#### 2. How to Start a Return

* You can request a return directly through your account on our website — no need to email or call.

* Log in to your account, find your order, select the items you'd like to return, and submit your request.

* Please include the reason for the return when prompted.

* Do not mail items back until you receive return instructions and the correct return address from our team.

#### 3. Refunds & Processing

* Once your return is received and inspected by our distribution network, we will notify you of the approval or rejection of your refund.

* Approved refunds are processed automatically back to your original payment method within 5–7 business days.